LicenseBee Licensing, CE, and compliance organized for dental professionals.

LicenseBee Inc. Terms and Conditions

Effective Date: January 1, 2026

These General Terms, the Acceptable Use Rules, the Payment Terms, and the Privacy Policy (collectively, the “LicenseBee Terms”) govern access to and use of any websites, products or services (collectively “Services”) offered by LicenseBee Inc. (“LicenseBee Inc.,” “we,” or “us”).

Platform Description

LicenseBee is a digital data repository and organizational tool designed to help healthcare professionals track licensure requirements, store documentation, and receive reminders. The Platform is NOT a government agency, licensing authority, legal service provider, or professional advisory service.

Critical Disclaimer

LICENSEBEE DOES NOT GUARANTEE, WARRANT, OR REPRESENT THAT USE OF THE PLATFORM WILL RESULT IN SUCCESSFUL LICENSE APPLICATION, RENEWAL, OR COMPLIANCE WITH ANY REGULATORY REQUIREMENTS. WE PROVIDE INFORMATION STORAGE AND ORGANIZATIONAL TOOLS ONLY—NOT LEGAL ADVICE, LICENSING SERVICES, OR PROFESSIONAL RECOMMENDATIONS.

Important Notice

OUR SERVICES ARE PRIMARILY FOR HEALTHCARE PROFESSIONALS ACTING IN A BUSINESS OR PROFESSIONAL CAPACITY. YOU MUST NOT ACCESS OR USE OUR SERVICES UNLESS (A) YOU ACCEPT THE TERMS ON BEHALF OF YOURSELF AND, IF APPLICABLE, YOUR ORGANIZATION, AND (B) IF YOU ARE ACTING ON BEHALF OF YOUR ORGANIZATION, YOU ARE AUTHORIZED TO DO SO. IF YOU ACCESS OR USE ANY OF OUR SERVICES, THE TERMS FORM A LEGALLY BINDING CONTRACT BETWEEN YOU AND, IF APPLICABLE, YOUR ORGANIZATION (COLLECTIVELY REFERRED TO AS “YOU” HEREINAFTER) AND LICENSEBEE INC.

Arbitration Notice and Class Action Waiver

EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTION 13 BELOW OR WHERE PROHIBITED BY APPLICABLE LAW, YOU AGREE THAT DISPUTES BETWEEN YOU AND LICENSEBEE INC. WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. General and Service-Specific Terms, Changes

1.1 LicenseBee Terms. These General Terms, the Acceptable Use Rules, the Payment Terms, and the Privacy Policy apply to all Services.

1.2 Changes. We reserve the right to change our Services, pricing, any LicenseBee Terms, notices (such as our Privacy Policy) and any other terms and conditions, at our sole discretion, with or without prior notice. Material changes will be communicated through the Platform, by email, or by posting a notice. If the change has a material adverse impact on you, and you have contracted and prepaid for a certain term, you may notify us within 30 days after being informed of that change that you do not agree with the change. If you do so, we will delay applying the change to you until your prepaid term ends, or, at our sole and absolute discretion, allow you to cancel your account, and we will refund any prepaid amount pro rata to you. If you use our Services after your prepaid term ends, all changes to our Services, pricing, LicenseBee Terms, notices, and any other terms and conditions will apply to you. Continued use of the Platform after changes constitutes acceptance of the updated terms.

2. Your Rights and Obligations

2.1 Access to Services. We grant you a non-exclusive, non-transferable, revocable, limited, personal right to access our Services. We do not authorize other use or access, including, without limitation, by robots, spiders, crawlers and scraping technologies. You are responsible for setting your own username and password (“Login Information”) and should not allow any third party to access or use your Login Information. You are responsible for all individuals that access the Services through your Login Information (“Authorized Users”). You and your Authorized Users may use the Services only for your own professional purposes, not to access the Services in order to build a similar or competitive product or service or copy any ideas, features, functions, or graphics of the Services. You are solely responsible for ensuring your Authorized Users comply with these LicenseBee Terms. Any violation of these terms by your Authorized Users shall be considered a breach by you.

2.2 User Responsibility and Acknowledgment. YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR:

  • Verifying the accuracy and completeness of all information entered into the Platform
  • Meeting all licensing board requirements and deadlines
  • Independently verifying continuing education requirements
  • Ensuring timely submission of all licensing materials
  • Maintaining backup copies of all important documents
  • Complying with all applicable laws and regulations
  • Verifying the Platform’s information against official sources
  • Protecting your account credentials and data The Platform is provided as a convenience tool. You acknowledge that LicenseBee Inc. has no duty to verify, validate, or ensure the accuracy of any information you provide or that the Platform generates.

2.3 Account Registration and Security. It is a condition of your use of the Platform that all information you provide is correct, current, and complete. If you choose to register a username, password, or any other security credentials, you must treat such information as confidential and not disclose it to any other person or entity. You acknowledge that your account is personal to you and agree not to provide any other person with access to the Platform using your credentials. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. We have the right to disable any username, password, or other identifier at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

2.4 Data Entry at Your Own Risk. YOU ACKNOWLEDGE AND AGREE THAT ALL DATA, INFORMATION, DOCUMENTS, AND MATERIALS YOU ENTER, UPLOAD, OR STORE ON THE PLATFORM ARE ENTERED AT YOUR OWN RISK. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING DATA SECURITY, ACCURACY, RETENTION, OR ACCESSIBILITY. YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUP COPIES OF ALL CRITICAL INFORMATION.

3. User Content and Data

3.1 Your Content. You are solely responsible for all content, information, documents, and materials (“User Content”) that you or your Authorized Users upload, publish, display, link to, or otherwise make available via the Services. We have the right but no obligation to review, filter, block, or remove any User Content that you publish or make available via our Services. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE IN ANY WAY FOR USER CONTENT POSTED ON OR MADE AVAILABLE THROUGH OUR SERVICES BY YOU OR ANY OTHER THIRD PARTY.

3.2 Data Accuracy. You are responsible for ensuring that all information you provide to LicenseBee Inc. is accurate, complete, and up-to-date. We are not responsible for any consequences arising from inaccurate or incomplete information you provide.

4. Third Party Services

We are not responsible for any third-party services, information or content accessed or purchased through LicenseBee Inc., which you may be able to access, use or connect to with our Services (together, the “Third-Party Services”). If you access a Third-Party Service through us, you do so at your own risk. When accessing third party services, you are responsible for complying with all of their terms, conditions, policies and guidelines which they may impose on their users including those published on their own websites. The Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices or content of these third parties. Third-party websites may collect data about you, use cookies, embed tracking, and monitor your interaction with embedded content.

5. Confidentiality and Data Protection

5.1 Confidentiality. If we share non-public information about our Services, you must keep it confidential and use reasonable security measures to prevent disclosure or access by unauthorized persons. In the event you become aware of any unauthorized access or security breach involving your account or the Services, you agree to promptly notify us in writing at tac@thelicensebee.com.

5.2 Personal Data and Privacy. We will process personal data in accordance with our Privacy Policy. You must comply with all applicable data privacy and data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our Services shall not be used to process any sensitive personal information beyond what is necessary for professional licensing purposes.

6. Intellectual Property

6.1 Your Content. You retain all right, title and interest to your User Content which you may upload to or with our Services. We will not use your User Content except for purposes of providing, supporting and improving our Services and in full compliance with all LicenseBee Terms and our Privacy Policy. You represent and warrant that you have obtained all necessary rights, consents, licenses, or permissions required to upload and use your User Content in connection with the Services.

6.2 Feedback. You may from time to time provide suggestions, comments or other feedback to LicenseBee Inc. with respect to the Services (“Feedback”). Feedback, even if designated as confidential by you, shall not create any confidentiality obligation for us. Notwithstanding the foregoing, we will not disclose to any third party that you are the source of any Feedback. You shall, and hereby do, grant to us a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid-up license to use and exploit the Feedback for any purpose.

6.3 Services. We retain all right, title, and interest in and to the Services, including all intellectual property rights therein.

7. Subscription, Charges, and Payment Terms

You must timely pay all applicable fees based on our Payment Terms, except with respect to Services that we expressly offer free of charge. We will bill you according to the specific billing cycle agreed upon at sign-up (monthly or annually), using the payment method provided. Late payments may incur fees of 5% per month or the maximum rate permitted by law, whichever is lower. If you sign up for a free trial period for a Service that is subject to charges, we may require you to provide us with a valid credit card or other payment method and start charging you automatically on the first day after the free trial is over, unless you cancel your account before the end of the free trial period. Any disputes related to charges must be raised within 30 days of the invoice date. After 30 days, charges will be deemed accepted by you and non-refundable, except as explicitly provided otherwise herein.

8. Data Retention and Access

Upon account cancellation or termination, you will have seventy-two (72) hours to download and save your data. After this period, LicenseBee Inc. reserves the right to permanently delete your data without liability. We may retain copies for legal, security, or backup purposes but have no obligation to provide access after the 72-hour window. Data export requests may be subject to a processing fee. We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Cancellation and Termination

The LicenseBee Terms shall remain in effect until either of us terminate them in accordance with this Section 9. LicenseBee Inc. does not offer subscription pause or freeze options. You may cancel your subscription at any time, but must resubscribe to regain access to the Platform.

9.1 Cancellation by You. You can cancel your Services at any time by notifying us in writing of your intent to do so at tac@thelicensebee.com. If you prepaid for your Services, you will receive a refund for any Services not yet delivered to you by us. Services in the month during which the cancellation request is made are considered delivered and any fees paid for such Services are non-refundable. No refunds will be provided for unused portions of any billing period.

9.2 Cancellation by LicenseBee Inc. We may also cancel your Services, at our sole discretion, for any reason, without notice, at any time. If you prepaid for Services for a specified term, and we terminate your Services under this section, we shall offer a pro rata refund of the prepaid fees.

9.4 Effects of Termination. Upon cancellation or termination of the Services by either party for any reason: (i) we will cease providing you Services and you will no longer be able to access your account; (ii) unless otherwise provided in these LicenseBee Terms, you will not be entitled to any refunds, and you shall pay us all unpaid amounts owing; (iii) you will have seventy-two (72) hours to download your data before permanent deletion. All provisions of the LicenseBee Terms that by their nature are intended to survive, including but not limited to any disclaimer of warranty and limitation of liability provisions, shall survive the termination or expiry of the LicenseBee Terms.

10. No Liability for Licensing Outcomes

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSEBEE INC. SHALL NOT BE LIABLE FOR ANY CONSEQUENCES ARISING FROM:

  • License application denials, delays, or rejections
  • Licensing board complaints, investigations, or disciplinary actions
  • Missed deadlines or renewal failures
  • Lost income, business opportunities, or employment
  • Errors or omissions in data entered by users
  • System downtime, data loss, or technical failures
  • Changes in state licensing requirements or regulations You expressly waive any claims against LicenseBee Inc. related to licensing outcomes, professional consequences, or financial losses.

11. Warranty Disclaimer

11.1 No Express Warranties. WE OFFER THE SERVICES “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS WARRANTIES, REPRESENTATIONS, GUARANTEES OR CONDITIONS.

11.2 Disclaimers. YOU USE ALL SERVICES AT YOUR OWN RISK. TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY WARRANTIES, REPRESENTATIONS, GUARANTEES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties that the Platform will be uninterrupted, secure, or error-free
  • Warranties that defects will be corrected or that the Platform is free from viruses
  • Any warranty that the Services will meet your requirements or that data will always be accessible
  • Any responsibility for third-party services or activities, any connection to or transmission from the internet, any hacking, tampering, or other unauthorized access NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR ELSEWHERE WILL CREATE ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED IN THESE LICENSEBEE TERMS. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.

11.3 Software Platform Limitations. As an IT software platform, LicenseBee Inc. is subject to inherent technological limitations and risks including but not limited to: software bugs and errors, platform updates affecting functionality, browser compatibility issues, API limitations, server failures, data migration errors, and security vulnerabilities. We do not warrant that the Platform will operate error-free, uninterrupted, or that all features will be available at all times. Scheduled and emergency maintenance may occur without advance notice.

12. Limitation of Liability

12.1 MAXIMUM LIABILITY CAP. OUR AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS OF ANY KIND SHALL NOT EXCEED THE LESSER OF (A) FIVE HUNDRED DOLLARS ($500) OR (B) THE TOTAL AMOUNT YOU PAID TO LICENSEBEE INC. IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12.2 EXCLUSION OF DAMAGES. IN NO EVENT SHALL LICENSEBEE INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, business, or opportunities

  • Loss of data, files, or stored information

  • Professional or reputational harm

  • Cost of substitute services

  • Personal injury, pain and suffering, or emotional distress

  • Loss of goodwill or anticipated savings UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM:

  • Hacking, tampering, or other unauthorized access to or use of the Services or your account

  • Data breaches or security incidents beyond our reasonable control

  • Third-party actions or data handling practices

  • System failures, downtime, scheduled or unscheduled maintenance, or technical malfunctions

  • Internet service failures or disruptions

12.4 BASIS OF BARGAIN. THE PARTIES ACKNOWLEDGE AND AGREE THAT THE ESSENTIAL PURPOSE OF THIS SECTION 12 IS TO ALLOCATE THE RISKS UNDER THESE LICENSEBEE TERMS BETWEEN THE PARTIES AND LIMIT LICENSEBEE INC.‘S POTENTIAL LIABILITY IN APPROPRIATE RELATION TO THE FEES CHARGED UNDER THE LICENSEBEE TERMS, WHICH WOULD HAVE BEEN SUBSTANTIALLY HIGHER IF WE WERE TO ASSUME ANY FURTHER LIABILITY OTHER THAN AS SET FORTH HEREIN. THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THESE LICENSEBEE TERMS.

13. Indemnification

You agree to indemnify, defend, and hold harmless LicenseBee Inc., its officers, directors, employees, agents, and affiliates from and against all claims, losses, damages, penalties, liability, and costs, including reasonable attorneys’ fees, of any kind or nature arising from or in connection with: (a) your use or misuse of the Platform; (b) your violation of these Terms; (c) errors or omissions in information you provide; (d) any licensing board action against you; (e) your violation of any law or third-party rights; (f) alleging that your User Content infringes or violates the intellectual property rights, privacy rights, or other rights of a third party or violates any applicable law; or (g) relating to, or arising from, your use of any Third-Party Services including your breach of any Third-Party Terms.

14. Dispute Resolution, Arbitration, and Governing Law

14.1 Choice of Law. These LicenseBee Terms and any dispute arising out of or in connection with these LicenseBee Terms or Services (“Dispute”) will be governed as to all matters, including, but not limited to the validity, construction and performance of these LicenseBee Terms, by and under the laws of the State of Nevada, without giving effect to conflicts of law principles thereof.

14.2 Time Limitation on Claims. ANY CLAIM ARISING FROM THESE TERMS OR THE PLATFORM MUST BE FILED WITHIN SIX (6) MONTHS AFTER THE CLAIM ARISES. FAILURE TO BRING A CLAIM WITHIN THIS PERIOD CONSTITUTES A PERMANENT BAR TO SUCH CLAIM.

14.3 Exclusive Jurisdiction and Jury Trial Waiver. Except as provided in Subsections 14.4 and 14.5, all Disputes shall be subject to, and the parties irrevocably accept the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada. THE PARTIES IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY.

14.4 Injunctive Relief. Either party may, at its sole discretion, seek injunctive relief in any court of competent jurisdiction (including, but not limited to, preliminary injunctive relief). Also, the provisions of this Section 14.4 may be enforced by any court of competent jurisdiction.

14.5 Binding Arbitration. Except as provided in Section 14.4, all Disputes shall be finally resolved by binding arbitration before three (3) arbitrators pursuant to the rules (“Rules”) and under the auspices of the American Arbitration Association. In accordance with the Rules, each party shall select one arbitrator and the two arbitrators so selected shall select the third arbitrator. The arbitrators shall be knowledgeable in the chosen law and the healthcare licensing industry. At either party’s request, the arbitrators shall give a written opinion stating the factual basis and legal reasoning for their decision. The arbitrators shall have the authority to determine issues of arbitrability and to award compensatory damages, but they shall not award punitive or exemplary damages. The parties, their representatives, and any other participants shall hold the existence, content, and result of arbitration in confidence. The arbitration proceedings shall be conducted in the English language and take place in Clark County, Nevada, or any other place on which all three arbitrators agree unanimously. Unless otherwise determined by the arbitration panel, each party shall bear its own arbitration costs and expenses.

14.6 Class Action Waiver. YOU AND LICENSEBEE INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. UNLESS BOTH YOU AND LICENSEBEE INC. AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

14.7 Attorneys Fees. If it is necessary for either party to retain the services of an attorney or attorneys to enforce the terms of these LicenseBee Terms or to file an action to enforce any of the terms, conditions or rights contained herein, or to defend any action, then the prevailing party in any such action will, subject to Section 12, be entitled to recover from the other party its reasonable fees for attorneys and expert witnesses, plus such costs and expenses as may be fixed by any arbitration panel or court of competent jurisdiction.

15. Force Majeure

Except for payment obligations, neither party shall be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond such party’s reasonable control, including without limitation: acts of God; acts of war; acts of terrorism; labor disruptions; natural disasters; pandemics; government actions; internet disruptions; cyberattacks; power failures; and any laws, orders, rules, regulations, acts, or restraints of any government or governmental body or authority, civil or military, including the orders and judgments of courts.

16. Artificial Intelligence and Automated Tools

LicenseBee Inc. may use artificial intelligence, machine learning, or automated systems to provide reminders, suggestions, or other features. These tools are provided for convenience only and may contain errors. You are solely responsible for verifying all outputs and information.

17. Export Compliance and Use Restrictions

You shall not use or access the Services if you are located in any jurisdiction in which the provision of the Services is prohibited under U.S. or other applicable laws or regulations (a “Prohibited Jurisdiction”) and you shall not provide access to the Services to any government, entity or individual located in any Prohibited Jurisdiction. You represent, warrant and covenant that (a) you are not named on any U.S. government list of persons or entities prohibited from transaction with any U.S. person; (b) you are not a national of, or a company registered in, any Prohibited Jurisdiction; (c) you shall not allow Authorized Users to access or use the Services in violation of any U.S. or other applicable export embargoes, prohibitions or restrictions; and (d) you shall comply with all applicable laws regarding the transmission of data exported from the country in which you (or your Authorized Users) are located.

18. Miscellaneous

18.2 Severability. Each provision of these LicenseBee Terms is severable. If any provision of these LicenseBee Terms is or becomes illegal, invalid, or unenforceable in any jurisdiction, the illegality, invalidity, or unenforceability of that provision will not affect the legality, validity, or enforceability of the remaining provisions of these LicenseBee Terms or of that provision in any other jurisdiction.

18.3 Entire Agreement. These LicenseBee Terms, together with the LicenseBee Privacy Policy, constitute the entire agreement between the parties with respect to the use of the Services and supersede any prior or inconsistent agreements, negotiations, representations, and promises, written or oral, with respect to the subject matter and is binding upon the parties and their permitted successors and assigns. We do not accept and we hereby expressly reject any additional terms that you may present, including, without limitation, terms in a unilateral notice from you to us or preprinted on a purchase order form or any other form generated by you; any such terms shall be null and void.

18.4 Modifications to Terms. LicenseBee Inc. reserves the right to modify these Terms at any time. We will provide notice of material changes through the Platform or by email. Continued use of the Platform after such modifications constitutes acceptance of the revised Terms. You are expected to check these Terms periodically to stay informed of updates.

18.5 Waiver. No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and LicenseBee Inc.’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

If you have questions, concerns, or requests regarding these Terms or our Services, contact us at:

Email: tac@thelicensebee.com

Address: LicenseBee Inc., [Insert Physical Address]

Acceptance of Terms

BY CREATING AN ACCOUNT, ACCESSING THE PLATFORM, OR USING ANY LICENSEBEE INC. SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, INCLUDING ALL DISCLAIMERS, LIMITATIONS OF LIABILITY, AND WAIVERS CONTAINED HEREIN.

YOU EXPLICITLY ACKNOWLEDGE THAT YOU ENTER ALL DATA AT YOUR OWN RISK AND THAT LICENSEBEE INC. ASSUMES NO LIABILITY WHATSOEVER FOR ANY CONSEQUENCES ARISING FROM YOUR USE OF THE PLATFORM.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE PLATFORM.